7. Frequently Asked Questions
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What does it cost?
Marketboomer will charge you (the supplier) a per order fee, depending on how you receive it:
$0.90  for self-collect (if you log-on to Marketboomer and download the order yourself)
$1.65 for e-mail orders (if you would like to receive the order per e-mail)
$2.95 for a fax order.
Additionally there is a $185 annual fee if you are trading with any IHG property in one state and $300 for all states.
The Order Fee charges are detailed in Marketboomer’s Supplier Agreement, which can be found at: http://www.marketboomer.com.au/SupplierAgreement.pdf
You will only ever be charged for Purchase Orders that you accept from customers that you approve in advance.
Will my relationship with IHG change?
No. You will still maintain a direct commercial relationship with IHG. Marketboomer simply helps improve their internal processes in relation to placing orders with you. Marketboomer automates many of the tasks that they would previously have had to do manually (like entering your product codes, standing at a fax machine etc). As such, it is no more than a business tool, just like a fax machine.
Purchase Orders generated by Marketboomer enabled purchasers are sent directly and instantly (via Marketboomer's online supplier solution, ActiveSupplier) from purchasers to their suppliers.
Suppliers can receive Purchase Orders in whatever format they prefer (Fax, E-  mail, Self Collect or via one of a range of electronic formats).
If I don’t have a computer or Internet access can I still participate?
Yes. Marketboomer can support you by loading your catalogue on their systems and sending your Purchase Orders to you by Fax. You should contact Marketboomer soon as possible to get your catalogue online.
Who can participate with Purchasers through Marketboomer?
Purchasers nominate the preferred suppliers they wish to trade with through their Marketboomer application ActivePurchaser. The implementation of Marketboomer within the purchasers business will ensure that their hotels become more compliant to deals negotiated with preferred suppliers and that they conduct their purchasing online via Marketboomer.
As a supplier, is my catalogue information and pricing confidential?
Yes. Your pricing and commercial information is completely private, you can’t see any pricing or turnover information from other suppliers and they can’t see yours. Only those businesses that you choose to provide pricing information to can see your catalogue. You can manage different pricing structures for different customers.
Who is Marketboomer?
Marketboomer is the leading provider of eProcurement solutions to the Hospitality industry.

Click here to see a list of purchases that use Marketboomer to conduct their purchasing
How do I get started?
All the information required to get set up is available on the Marketboomer web page.

In summary, the key steps are:              
  • Complete and fax the following forms to +61 2 8214 7090:
    Marketboomer Supplier Agreement
  • You will then be contacted by the National Purchasing Manager o IHG
  • Click here and submit your catalogue and pricing
    (you will be advised when these lists are ready to be quoted on)
  • Get training on the system
  • Start receiving our Purchase Orders!
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