4. Product Specifications
Fruit &Vegetables
In order to accurately define our product requirements we have revised our approach to specifying the fruit &vegetable products that we wish to purchase.  Currently we specify the required origin of a product in order to ensure that we purchase the most appropriate quality.  In future we will specify the quality standard that is required rather than the product origin (we may still specify origin on products where origin is particularly relevant). We will be relying on our suppliers and their product expertise to meet these quality standards by supplying product from the most appropriate origin. 
Our culinary teams and buyers will request the most appropriate quality for their particular needs and our suppliers will be expected to meet or exceed that standard with product from the most appropriate origin.
To ensure that our product requirements are consistently met we have defined three quality standards; Premium Quality, Standard Quality and Secondary Quality. 
Please ensure when quoting against our product lists that you are quoting for the most appropriate product origin for each of the required quality standards.  Additionally we may also specify product of a particular origin where product from a specific origin is required.
The requirements of each of the quality standards are set out below.
Please note that all deliveries of Fruit & Vegetables will be monitored for adherance to these specifications.
Criteria/Comment
Premium Quality
Standard Quality
Secondary Quality
Use / Application
Typically for use in an unprocessed manner and to be provided directly to the guest/consumer
For general kitchen use, may be processed
For processing or use where appearance isn’t a primary concern
Example of Use
Guest room fruit basket, buffet or display
Ingredients for recipes
Stocks, sauces, soups, staff canteen
Genaral Appearance
 
 
 
 
 
 
Colour
Rich colour skin as appropriate
Rich colour skin as appropriate
Skin can be flat or slightly dull
Visual Appearance
Smooth / firm skin as appropriate
No blemishess or bruises
Smooth / firm skin as appropriate
Only minor blemishess or bruises on less than 5% of consignment
Skin can be slighlty wrinkly
Minor blemishess or bruises on less than 20% of consignment
Sensory
Firm, Tender, sweet, bitter, fresh, juicy as appropriate
Firm, Tender, sweet, bitter, fresh, juicy as appropriate
 
 
Shape
Uniform shape, no irregular curvatures or distorted shapes
Uniform shape,
Minimal irregular curvatures, minimal distorted shapes comprising less than 10% of consignment
Can be shaped differently
Size
Evenly sized, no items +/- 5% of the average sized item
Evenly shapped, no items +/- 15% of the average sized item
Items can be sized differently
Maturity
Harvested ripe.
Harvested ripe.
Ripe or Unripe
Major Defects
Less than 1g per Kg
Less than 50g per Kg
Less than 100g per Kg
Insects
With evidence of live insects
With evidence of live insects
With evidence of live insects
Diseases
With fungal or bacterial rots of the skin or flesh
With fungal or bacterial rots of the skin or flesh
With fungal or bacterial rots of the skin or flesh
Physical Damage
With cuts, holes, cracks, bruses or wounds (that break the skin)
With cuts, holes, cracks, bruses or wounds (that break the skin)
With cuts, holes, cracks, bruses or wounds (that break the skin)
Physiological Disorder
With discolouration of the skin, internal breakdown or browning
With discolouration of the skin, internal breakdown or browning
With discolouration of the skin, internal breakdown or browning
Temperature Injury
With skin or flesh damage due to sunburn or freezing
With skin or flesh damage due to sunburn or freezing
With skin or flesh damage due to sunburn or freezing
Minor Defects
Less than 1g per Kg
Less than 50g per Kg
Less than 100g per Kg
Physical / Pest Damage
No pest damage permitted
With minor superficial bruises
With minor superficial bruises eg flat / sunken areas slightly darker than skin colour with no distinct edges or indented.
With minor superficial bruises eg flat / sunken areas slightly darker than skin colour with no distinct edges or indented.
Skin Marks / Blemishes
No skin marks / blemishes permitted
With healed injuries in skin
Minor Blemishes permitted
With healed injuries in skin
Minor Blemishes permitted
Physiological Disorder
No Physiological disorders permitted
 
 
 
 
Consignment Criteria
 
 
 
 
 
 
Packaging and Labelling
Labelling/documentation to identify grower or agents name/brand (plus growers name/code if via an agent), address, contents, grade/class, size and minimum net weight. Bulk Loose Product to identify ‘Packed On’ date (eg. Pkd DD/MM/YY) on outer carton.
 
 
 
 
Receival Conditions
Stacked to IHG specifications. Refrigerated van as appropriate. Pulp Temperature 4 – 10° C. (12° C acceptable for the first 2 weeks of its season)
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